ONLINE ORDER STATUS
Our online store is plugged directly into UPS, and will capture live rates based on the product you choose. Feel free to use our online store to calculate live shipping rates to your location by adding a trade show display to your shopping cart and entering your postal code.
ORDER CONFIRMATION:
Once you complete your order, you will receive an order confirmation from ecomm@scaurusdisplays.com. You will also see your order in your My Orders Dashboard.
ORDER PROCESSED:
Once processed, you will receive another confirmation of your order from ecomm@scaurusdisplays.com. This means your order is now in production. This confirmation will include your OFFICIAL ORDER #. This confirmation supersedes the one you received after order placement in the online store.
ORDER SHIPPING & TRACKING:
Upon shipment of your order, you will receive an email with your final Scaurus Invoice. If your order ships UPS, you will also receive an email from UPS with tracking numbers for the package(s).
ORDER CHANGES:
If you need to change your order within 30 minutes of placement, you can CANCEL and place a new order. If the order status states PROCESSED, please reach out to Customer Support right away.
Email: ecomm@scaurusdisplays.com or call 262-672-6383 and be ready with your Online order # and order change details. We will do what we can to modify your order but cannot guarantee we will catch in time for a change to be made. We strive to print your graphic and produce your order as quickly as possible!